To use Send in a browser, you need an internet connection and an up-to-date browser. You do not need to install the Hivenet app for browser transfers.
Before you start
Have access to the files you want to send on your device.
Have access to your email inbox if Send asks you to verify your address.
If you have a paid plan, sign in to the account linked to it.
Leave enough free space for files you download and for extracting an archive.
Use an app that can open the file types you receive.
Check that Send is ready
Open Send and check that the page loads and shows Add files. If the page or browser reports a loading or permission problem, note the message before choosing files.
Keep the browser open while a transfer is running. Follow creating a transfer link and check the completed result before relying on the transfer.
If you use a phone or tablet
Read using Send on mobile for file selection, downloads and when a computer may help.
If a large download is blocked
A browser's download restriction can be lower than Send's allowed transfer size. Read the message shown. If a size warning blocks the download, try the full link in Chrome or Edge on a computer and follow Send troubleshooting.
If you want to send from the desktop app
The Mac app has a separate, single-file Send route. See sending a file from your desktop computer. Browser requirements do not describe the desktop app's requirements.
If you cannot use Send
Contact Hivenet Support with your device, operating system and browser versions, and the exact message. If a work or school device reports a restriction, ask its administrator to check it.