Free Send use includes up to 10 transfers per calendar month. A paid Hivenet plan that includes Send gives you unlimited transfers. Both have the same 4 GB total size limit per transfer.
You can start a transfer without creating an account, but Send asks you to verify your email address. If you have a paid plan, sign in to the account linked to it.
Email verification confirms that you can access the inbox; it is separate from creating an account. Creating a free Hivenet account does not by itself give you paid Send access.
Recipients can open a Send link and download the files without creating a Hivenet account. They need the complete link, any transfer password set by the sender, and a link that is still available.
Compare web Send limits
Transfers per calendar month
Free use: Up to 10
Paid subscription: UnlimitedTotal size per transfer
Free use: Up to 4 GB
Paid subscription: Up to 4 GBFiles per transfer
Free use: Up to 50
Paid subscription: Up to 50Link availability
Free use: 7 days
Paid subscription: 7 daysPassword protection
Free use: Optional
Paid subscription: Optional
A transfer counts once toward your monthly allowance, whether it contains one file or several. The files' combined size must fit within the transfer limit.
If you reach the free monthly allowance, wait until the next calendar month or check whether a paid plan suits your needs. Reloading the page does not give you a new monthly allowance.
Check the recipient's browser
A browser can have a lower download limit than Send's transfer limit. If a size warning blocks a download, try Chrome or Edge on a computer and follow Send download troubleshooting.
If you send from the Mac app
The current Mac flow creates a link for one synced file in My Disk. It does not offer the browser's password or email options. If you need those options or want to send several files, use Send in your browser.
Transfers from the Mac app and web Send use the same monthly allowance for your account.
If you already have a paid plan
Sign in to Send with the account linked to your subscription. If Send still shows a free allowance, contact Hivenet Support before purchasing another plan. Include the plan you expected and the allowance shown.
Before you subscribe
Check the plan and billing period shown at checkout. Confirm that the plan includes the Send access you need.
To compare Store plans that include Send, open Hivenet pricing and select Store and Send. For an existing account, open the Hivenet web app. To change or cancel a subscription, follow Manage billing for Send and use the provider named on your receipt.
If the free allowance covers your needs, you can keep using it. Open Send in your browser to start a transfer. Keep the originals until the recipient has downloaded and opened the files.