How to manually refresh a folder in Hivenet:
Navigate to the folder:
Open the Hivenet application on your desktop and navigate to the folder you wish to refresh. This is where you expect to see files uploaded from your mobile device.
Initiate the refresh:
Right-click on the folder within Hivenet.
If you're using Windows and see a basic context menu, select 'Show more options' for the full context menu.
From the Hivenet options in the context menu, choose 'Refresh Folder.'
Check for updates:
After selecting 'Refresh Folder,' Hivenet will synchronize the folder's contents with the server. Check the folder after the refresh to see if the files uploaded from your mobile device are now visible.
This manual refresh forces Hivenet to update the folder's contents and display any recently uploaded files from other devices. This process can be particularly useful if automatic synchronization seems delayed or there are connectivity issues.
Troubleshooting
If the files still don't appear after a manual refresh:
Ensure that your devices are connected to the internet.
Check if the files were successfully uploaded from your mobile device.
Restart the Hivenet application on your desktop.
For further assistance, visit our Support Page and contact Hive support.