Hivenet lets you create, change, or turn off your Store encryption passphrase on iPhone, iPad, or Android. This is available in Hivenet for iOS 1.49.0 and later and Android 1.54.0 and later.
Before you change the passphrase
Hivenet cannot recover a forgotten encryption passphrase. Keep your current passphrase available before changing or disabling it. Save and open a separate copy of important files outside Hivenet while you can still access them. Resetting your account password will not recover the Store passphrase.
If your account is being converted to Protocol V2, follow its migration instructions first. Read Before you convert to Protocol V2. If you don't know your current passphrase, use the lost-passphrase guide rather than trying to disable it.
Find the passphrase setting
Open Hivenet on your phone or tablet, and sign in.
Open Settings and find Encryption passphrase.
Check the current setting and select the action you want to take.
Create a passphrase
If you do not have one, select the option to create or enable a passphrase.
Enter and confirm the new passphrase, following the requirements shown by the app.
Save it securely somewhere you can access without opening Store. Complete the confirmation, then open a Store file to check access.
Change a passphrase
Choose the option to change your passphrase.
Enter the current passphrase when asked, then enter and confirm the new one.
Save the new passphrase, complete the change, and check that an existing Store file still opens before signing out.
Turn off a passphrase
Select the option to turn off or disable the passphrase.
Enter the current passphrase if requested and review the confirmation.
Complete the change. Check that you can still open an existing Store file. Keep your saved current passphrase until you've checked access.
If the option is missing or the change fails
Check that the Hivenet app is up to date. Keep any working session signed in and contact Hivenet Support with your device, app version, and the exact message. Do not send your passphrase or private file contents.
Your Store passphrase is different from your account password and a Send transfer password.