How it works
Before you create your link, you’ll see an option to add a password. If you enable it:
Your file transfer will be encrypted as usual
The download link will only work after entering the correct password
Recipients won’t see or receive the password automatically — you’ll need to share it with them separately
Why use a password?
While all transfers on Send are already encrypted and chunked, a password adds one more layer of protection. It’s especially useful if you’re sharing:
Personal documents (e.g. IDs, contracts)
Work files or confidential materials
Anything you wouldn’t want downloaded without permission
What makes a good password?
We don’t enforce strict rules, but we suggest:
At least 8 characters
A mix of letters and numbers
Avoid obvious words (like “file123” or “password”)
Remember: we don’t store or recover your password. If you forget it, there’s no way to unlock the file — you’ll need to re-upload and resend it with a new one.
How should I share the password?
We leave that up to you. A few good options:
Send it in a separate message (e.g. text or chat)
Call or tell them directly
Avoid pasting it in the same email or chat as the file link (that defeats the purpose)
What the recipient sees
When they click the link, they’ll be asked to enter the password before downloading. If it’s wrong, the file stays locked. If it’s correct, the download starts immediately.