Protocol V2 is the new network protocol used by Hivenet.
New users on supported platforms use Protocol V2 by default. Existing users on the previous version may also see an option to convert their account.
For most people, the important part is practical. Protocol V2 affects how your account works, which apps and services it can use, and what happens if you decide to convert from the previous version.
What Protocol V2 is
Protocol V2 is a technical protocol change. It is not a visual redesign, and it is not a marketing label.
In practical terms, Protocol V2 affects:
how accounts work
how devices connect to Hivenet
which apps and services are compatible with your account
You do not need to understand the technical details to use Hivenet. What matters is that Protocol V2 is the version Hivenet is using for supported apps and services going forward.
Desktop, mobile, and web are not changing in the same way
Protocol V2 is part of a broader set of changes across Hivenet, but those changes are not identical across platforms.
On mobile, the existing iOS and Android apps are adding Protocol V2 support.
On desktop, Hivenet is introducing new desktop apps built on Protocol V2 from day one.
In the browser, Store uses Protocol V2 accounts.
These changes are related, but they are not the same thing. Protocol V2 is the protocol. The mobile updates, new desktop apps, and Store in the browser are separate product changes built around it.
Who this affects
Protocol V2 affects two groups in different ways.
New users
If you create a new account on a supported platform, your account will use Protocol V2 from the start.
Existing users on the previous version
If you already have a Hivenet account on the previous version, you may see an option to convert it to Protocol V2. Your account will not change unless you choose to do that. If you want to keep files from the previous version, download them before conversion using the mobile app.
What changes for new users
If you are a new user on a supported platform, you usually do not need to do anything special.
Your account is created on Protocol V2, and you use Hivenet through the supported apps and services available to that account.
What changes for existing users
If you already have a Hivenet account on the previous version and choose to convert it to Protocol V2, some parts of your account stay the same:
you keep the same email address
you keep the same account
you keep the same plan
What changes is which apps and services your account can use, and how it accesses your data going forward.
Before you convert, make sure you understand how access works on the previous version and on Protocol V2.
What users on the previous version can and cannot use
If your account is still on the previous version, some newer Hivenet surfaces will not work with that account.
This matters most in three places:
Store in the web app requires a Protocol V2 account
new desktop apps require a Protocol V2 account
the option to convert your account is available in the web app
That means a previous-version account cannot open Store in the web app, and it cannot sign in to the new desktop apps.
What this means for your files
If you have files in your account on the previous version, do not assume they will be available everywhere.
Before you convert, download any files you want to keep using the supported access path available to your current account.
This is important because after your account is converted to Protocol V2, data from the previous version does not move into Protocol V2 and cannot be accessed afterward, including by Hivenet.
What this means for conversion
If you are on the previous version and open Store in the web app, you may be asked to choose between two options:
convert your current account to Protocol V2
create a separate Protocol V2 account with a different email address
These are different choices, with different consequences.
Converting your current account keeps the same account, email, password, and plan, but changes how that account works. After conversion, data from the previous version does not carry over and cannot be accessed afterward.
Creating a separate Protocol V2 account leaves your current account unchanged, but requires a different email address for the new account.
What this means for your devices
If you convert your account to Protocol V2, you may be asked to sign in again on your apps and devices. You may also need to sign out of Hivenet on other devices before converting.
This helps prevent problems caused by using the same account across devices in different protocol states.
Do I need to do anything now?
That depends on your account.
If you are a new user on a supported platform, probably not. Your account is already using Protocol V2.
If you are an existing user on the previous version, you only need to act if you decide to convert or if Hivenet shows you the conversion flow in the web app.
Read this before you convert
If you are thinking about converting, do not treat it like a normal app update.
Before you continue, make sure you:
Download any files you want to keep.
Sign out of Hivenet on your other devices and apps.
Understand which apps and services your current account can still use.
Understand what will change after conversion.
Need help?
If you are not sure whether your account is already using Protocol V2, or you are unsure which option is right for you, contact Hivenet Support before you continue.

