Where to see your usage
Go to your Hivenet dashboard and navigate to:
Dashboard > Billing
There, you’ll find:
Current session duration
Estimated cost in USD
Breakdown by instance
Tip: Costs are updated in near real time while your instance is running.
How Compute pricing works
Hivenet bills Compute by the minute, based on:
GPU type (e.g., 1x RTX 4090 vs. 2x)
Uptime (start time until instance is stopped or terminated)
Optional extras (storage, bandwidth)
You’re only charged while the instance is active.
Stop vs. terminate: what’s the difference?
Stop: Pauses your session. You won’t be charged for compute time, but storage costs may still apply.
Terminate: Deletes the instance completely. No further charges.
Stopping is ideal if you plan to restart soon. Terminate if you're done.
Edge cases: when costs might spike
If something looks off (like being billed for multiple sessions), check:
Did you accidentally create multiple instances?
Was your instance left running overnight?
Did your browser tab not update the stop status?
Reach out to support if your usage doesn’t match what’s billed.
How to request a refund
Think you were overcharged? Hivenet Support is here to help:
Open the chat widget on our website
Mention your instance ID and timeframe
We’ll investigate and refund any verified overcharges
Still have questions? Join us on Discord or chat with the team on the site.