How can we help?

Set up Store, manage files across devices, and troubleshoot uploads, downloads, and access.

Upload, share, and download files with Send. Find help with transfer links, limits, and errors.

Find help with account access, passwords and passphrases, payment methods, subscriptions, and account deletion.

Learn what Compute with Hivenet does and find the official guides for setup, billing, and keeping your files.

Learn how to plan file storage and backups, test saved copies, and review security and privacy.

Understand how Store stores and retrieves files, and how to check that a saved copy is usable.

Understand Hivenet's sustainability claims and the limits of environmental comparisons.